eTriage:
A digital triage solution for NHS Emergency Departments and Urgent Treatment Centres, developed by clinicians

How it works?

How it works?

1.8 million

patients checked in & triaged

85%

positive patient feedbackS

3 min

saved per patient

eTriage is currently Live in 22 EDs, MIUs & UTCs across the UK

Our eTriage kiosks allow patients to check-in digitally on arrival, enabling you to capture ECDS data alongside a full triage history with automated risk stratification (P1-P5). eTriage allows you to identify critical conditions within minutes of arrival and prioritise patients based on acuity.

Flow through the department using eTriage

Flow through the department using eTriage

Digital check-in, history take & ECDS

Automatic risk stratification

(P1-P5)

Triage validation

(confirmatory Q&O)

Accelerating patient treatment or redirection by

~5 minutes

Digital check-in takes

~6.5 minutes

Reduces triage time

~3 minutes

Saves per patient

Our eTriage kiosks allow patients to check-in digitally on arrival, enabling to capture ECDS data alongside a full triage history with automated risk stratification (P1-P5).

Read how eTriage has impacted Homerton Emergency Department


Read how eTriage has impacted Homerton Emergency Department

Read how eTriage has impacted Homerton Emergency Department

"The introduction of eTriage is one of our proactive steps to enhance patient experience, aiming to prioritise those in most urgent need while supporting our ongoing efforts to minimise unnecessary delays. Importantly, we are implementing the system to support and strengthen existing processes - not replace them. The technology is giving emergency care teams greater visibility of the waiting room, and we will continue to monitor and refine it as it embeds."

Claire Ritchie, Interim Interface Director, NHS Lanarkshire

"The introduction of eTriage is one of our proactive steps to enhance patient experience, aiming to prioritise those in most urgent need while supporting our ongoing efforts to minimise unnecessary delays. Importantly, we are implementing the system to support and strengthen existing processes - not replace them. The technology is giving emergency care teams greater visibility of the waiting room, and we will continue to monitor and refine it as it embeds."

Claire Ritchie, Interim Interface Director, NHS Lanarkshire

"The introduction of eTriage is one of our proactive steps to enhance patient experience, aiming to prioritise those in most urgent need while supporting our ongoing efforts to minimise unnecessary delays. Importantly, we are implementing the system to support and strengthen existing processes - not replace them. The technology is giving emergency care teams greater visibility of the waiting room, and we will continue to monitor and refine it as it embeds."

Claire Ritchie, Interim Interface Director, NHS Lanarkshire

Certifications

Certificate N. 20623

Certificate N. 20623

eConsult Health Limited has registered eConsult, eTriage, eSpecialist and the Smart inbox with the MHRA on 23/3/23 as Class 1 medical devices.

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