Huma’s virtual ward platform is
transforming patient care

‘Remote monitoring changed my life after a triple heart bypass’

The Times reports how our medical device platform helped patients, including David Watkins (69), by preventing hospital readmissions and getting people home sooner using data collected through our app.

Picture of newspaper page.

Remote cardiac monitoring provides a new lease of life for Welsh patients

Two Welsh health boards and Life Sciences Hub Wales tested our remote monitoring technology. During the pilot programme one health board saw a 74% reduction in the time needed to optimise patients’ medications and a 19% drop in the number of outpatient appointments. Overall, 10% of patients avoided readmission to hospital and 82% of escalated cases were identified because clinicians saw data via the app.

A patient’s perspective

“One of my greatest joys has always been to play the drums - I’ve played all my life - but my health put a stop to that. Thanks to the app, I’m well enough to play again, and that means everything to me.”

Our remote monitoring medical device platform is used by 20+ NHS sites to help increase clinical capacity, reduce hospital bed day pressures and improve patient care and outcomes by avoiding unnecessary admissions and supporting people to return home from hospital sooner.

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40%

Shorter inpatient length of stay seen with patients on Huma’s digital virtual ward platform1

>30%

Huma’s platform has helped lead to >30% lower hospital readmission rates2

×2

Our platform has been shown to almost double clinical capacity2 helping teams cope with workforce pressures

3-4x

Hospitals had 3-4x lower mortality rates in wards using Huma’s technology during the COVID-19 pandemic1

88%

Huma's digital virtual ward platform helped spot the 10% of at-risk / deteriorating cardiac waitlist patients, of which 88% had their surgery prioritised4

90-95%

Our prize-winning design results in high adherence and retention rates of 90 - 95%5

60-80 year olds

Our intuitive and accessible technology caters to a wide age range, and 40% of Huma’s users are aged 60 - 80 years old5

Patient App

How do we support NHS patients?

Patients on our digital virtual ward platform access a digital care plan that has been configured for their needs by NHS clinical teams so they can be monitored and cared for at home, rather than being in hospital or needing to attend face-to-face appointments. Huma’s technology helps put people in charge of their own health and healthcare, working together with their clinical teams, and supported by authoritative educational content. Fully 99.7% of patients find the Huma app useful.1

Vital signs

Patients can use their phones and connected devices to capture and monitor health vitals safely and remotely.

Timeline of tasks

Patients are given a timeline outlining the tasks they need to complete and receive timely reminders.

Symptoms

Patients can log their symptoms and their severities through the app which can help clinical teams identify signs of worsening health condition.

Educational content

We support patients with educational content about their symptoms, care and treatment drawn from trusted sources.

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Telemedicine

Patients can receive additional support from their clinical team through secure video and audio consultations alongside secure messaging.

Questionnaires

The app can provide validated (or bespoke) clinical questionnaires, for example the Oxford Knee Score, EQ-5D, Global Health Score and Promis CAT.

Connected devices

Physiologic and other data can be collected passively from the phone’s sensors, via connected devices or by manual data entry.

  • Vital signs
  • Telemedicine
  • Timeline of tasks
  • Questionnaires
  • Symptoms
  • Connected devices
  • Educational content

Patients can use their phones and connected devices to capture and monitor health vitals safely and remotely.

Patients can receive additional support from their clinical team through secure video and audio consultations alongside secure messaging.

Patients are given a timeline outlining the tasks they need to complete and receive timely reminders.

The app can provide validated (or bespoke) clinical questionnaires, for example the Oxford Knee Score, EQ-5D, Global Health Score and Promis CAT.

Patients can log their symptoms and their severities through the app which can help clinical teams identify signs of worsening health condition.

Physiologic and other data can be collected passively from the phone’s sensors, via connected devices or by manual data entry.

We support patients with educational content about their symptoms, care and treatment drawn from trusted sources.

Web based portal for NHS clinicians

How do we support NHS
healthcare professionals?

We help people return home sooner, under the care of their clinical teams to free up bed days and increase clinical capacity. We aid clinical decision making by providing NHS care teams with real-time visualisation of patient data through a web-based portal. The portal features automated flagging systems, trend visualisation and telemedicine for direct communication.

  • Intelligent monitoring of individual patients

    The portal can display information about individual patients and visualise data trends, prioritising patients according to logic designed by NHS clinical teams. Clinicians can add notes and collaborate with colleagues to ensure the patient receives the optimal care they need.

  • System-wide approach that can serve patients with multiple conditions

    Huma's highly modular and super-flexible platform can be configured for any condition or patient cohort, enabling teams to manage multi-morbidity and reduce the number of point solutions. We are experienced in both acute, community and primary care – and we’re already working with a number of Integrated Care Systems.

  • Telemedicine/messaging and appointments

    Clinicians can quickly and securely message and/or speak to patients through video and audio calls (which can be scheduled) to ensure they are on track with their care plan and to check any irregularities flagged in their health records.

  • Manage multiple virtual wards in one platform

    NHS teams can manage multiple virtual wards to exist within one platform, helping to safely and efficiently manage patients virtually. Patients can easily be discharged and readmitted to help optimise clinical workflow. Staff can be assigned different roles with distinct access controls quickly and easily.

  • In-house clinical and deployment support

    We know technology does not implement itself so we invest in the implementation of our platform, mobilising our in-house clinical and deployment experts to work alongside our NHS partners. Our technology automatically flags patients within each virtual ward that might need prioritising, based on data generated through the app.

  • Integration to health systems and data exporting

    Clinicians can export data from the web-based portal in multiple formats. The care team portal can also connect with electronic health records, with open APIs that are HL7v2/FHIR compliant. Huma is completely committed to interoperability.

  • Intelligent monitoring of individual patients

    The portal can display information about individual patients and visualise data trends, prioritising patients according to logic designed by NHS clinical teams. Clinicians can add notes and collaborate with colleagues to ensure the patient receives the optimal care they need.

  • System-wide approach that can serve patients with multiple conditions

    Huma's highly modular and super-flexible platform can be configured for any condition or patient cohort, enabling teams to manage multi-morbidity and reduce the number of point solutions. We are experienced in both acute, community and primary care – and we’re already working with a number of Integrated Care Systems.

  • Telemedicine/messaging and appointments

    Clinicians can quickly and securely message and/or speak to patients through video and audio calls (which can be scheduled) to ensure they are on track with their care plan and to check any irregularities flagged in their health records.

  • Manage multiple virtual wards in one platform

    NHS teams can manage multiple virtual wards to exist within one platform, helping to safely and efficiently manage patients virtually. Patients can easily be discharged and readmitted to help optimise clinical workflow. Staff can be assigned different roles with distinct access controls quickly and easily.

  • In-house clinical and deployment support

    We know technology does not implement itself so we invest in the implementation of our platform, mobilising our in-house clinical and deployment experts to work alongside our NHS partners. Our technology automatically flags patients within each virtual ward that might need prioritising, based on data generated through the app.

  • Integration to health systems and data exporting

    Clinicians can export data from the web-based portal in multiple formats. The care team portal can also connect with electronic health records, with open APIs that are HL7v2/FHIR compliant. Huma is completely committed to interoperability.

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The NHS Trusts we work with

Huma's digital virtual ward platform is established across 20+ NHS primary, community and secondary care sites. Our library of configurable modules enables the same remote monitoring platform to be used for people with long-term conditions (e.g. heart failure, diabetes) and co-morbidities as well as across surgical pathways and through acute episodes such as COVID-19 / respiratory infection.

  • heart failure
  • respiratory
  • surgery

Supporting people with heart failure in Wales

We work with specialist heart failure nurses at Cwm Taf and Betsi Cadwaladr University Health Boards in Wales. In pioneering work that earned the nurses a Nurse of the Year award, we saw improved patient outcomes, experience and clinical efficiency for people with heart failure. You can read more about our work here

“With Huma’s technology, it’s easy for us to spot when a patient’s signs and symptoms are heading in the wrong direction. This allows us to respond sooner, for example by changing their medication, or bringing forward their next appointment.”

Viki Jenkins, Heart Failure Advanced Nurse Practitioner & Echocardiographer from Betsi Cadwaladr University Health Board

Covid 19 Digital Virtual Wards in North West London

Huma worked closely with clinical leads across the NW London ICS to rapidly co-design a remote monitoring platform. The trial almost doubled clinical capacity and reduced clinicians’ time spent reviewing patients by over 42% and reduced hospital readmission rate by >30%5. To hear more about our work with the NHS and Covid watch our webinar - https://info.huma.com/huma-talks-covid-19

Supporting the NHS with elective recovery

We support the NHS with elective recovery, including for cardiac surgery with Royal Brompton and Harefield hospitals and orthopaedic surgery through a novel partnership with Smith+Nephew. We assist clinicians safely and efficiently monitor, care for and manage patients awaiting surgery. We also help identify who needs further intervention, offer timely educational content, questionnaires, symptom and activity tracking, and telemedicine. In one project, 88.2% of surgical patients flagged as deteriorating had their surgical date brought forward.3

Regulatory, safety and compliance

Regulatory logo.

ISO certifications

  • ISO 13485: 2016 certified (Medical Devices: Quality Management Systems)
  • ISO 27001: 2013 certified

Medical device registrations

  • CE marked class I Medical Device
  • Registered with the MHRA as a Medical Device
  • US FDA Class I exempt and enforcement discretion

Data protection /
infosec

  • Committed to GDPR compliance
  • NHS Registration on Data Security and Protection Toolkit
  • CyberEssentials / CyberEssentials Plus

US FDA 21 CFR compliances

  • Part 11
  • Part 50
  • Part 820 ff

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Sources

1. Lim, A. et al. (2022) An Outpatient Management Strategy Using a Coronataxi Digital Early Warning System Reduces Coronavirus Disease 2019 Mortality Open forum infectious diseases 9(4), ofac063 DOI: 10.1093/ofid/ofac063

2. NHSX report: https://www.nhsx.nhs.uk/covid-19-response/technology-nhs/huma-medopad-evaluation-remote-digital-care-platform/. The full report is available on request

3. Obika, BD et al. (2021) Implementation of a mHealth solution to remotely monitor patients on a cardiac surgical waiting list: service evaluation JAMIA Open 4 (3) DOI: 10.1093/jamiaopen/ooab053

4. From a range of data from across a number of Huma projects

5. Shah, S.S. et al. (2021) A prospective observational real world feasibility study assessing the role of app-based remote patient monitoring in reducing primary care clinician workload during the COVID pandemic. BMC Fam Pract 22, 248. DOI: 10.1186/s12875-021-01594-7

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